Shipping Policy

Welcome to genitoripersemprenapoli.it! We are committed to providing you with the best possible shopping experience. Below you’ll find details about our shipping policy.

Last Updated: July 30, 2024

Order Processing Time

All orders are processed and shipped from our location in Columbus, OH, US. Please allow 1-3 business days for your order to be processed before shipment. Orders are not processed or shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Methods & Estimated Delivery Times

We offer a variety of shipping options to meet your needs. Estimated delivery times are in addition to the processing time.

  • Standard Shipping: Typically delivers within 3-7 business days after processing.
  • Expedited Shipping: Typically delivers within 2-3 business days after processing.
  • International Standard Shipping: Typically delivers within 7-21 business days after processing, depending on destination customs clearance.

Please note that these are estimated delivery times and actual delivery may vary due to carrier delays or other unforeseen circumstances.

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout. We are pleased to offer:

  • Free Standard Shipping on all orders over $50.00 within the domestic US.

For orders under $50.00 and for expedited or international shipping, costs will be determined by the weight, dimensions of your package, and the delivery destination.

International Shipping

genitoripersemprenapoli.it proudly ships internationally to the United States (US) and countries within the European Union (EU).

Please be aware that international shipments may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your country’s customs office to determine what these additional costs will be prior to making your purchase.

Customs clearance procedures can cause delays beyond our original delivery estimates.

Tracking Your Order

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24-48 hours.

Lost or Damaged Packages

Philippine is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about our Shipping Policy, please contact us: